Water heater services · London & St. Thomas

Water Heater Installation, Repair & Replacement in London, Ontario

Water heater maintenance & inspections

A check-up keeps your water heater running safely and efficiently, and catches issues before they become major problems.

  • Gas and electric units
  • Tank and tankless systems
  • Thorough inspection of your system
  • Catch issues before they escalate
Book a Service Inspection

A service fee applies, based on your equipment.

Water heater repairs

No hot water, or not enough of it? We repair gas and electric water heaters, tank and tankless.

  • Factory-trained technicians
  • Gas and electric, tank and tankless
  • 24/7 emergency availability
  • Upfront pricing before any work begins
Request a Repair

No hot water right now? Call (519) 652-0416

Get a new water heater installed

Tank or tankless, gas or electric: we help you choose the right water heater for your home and how you use hot water, then supply and install it, with financing that fits your budget.

  • Free in-home sizing & assessment
  • Three package options to compare
  • Flexible financing, no hidden fees
  • Professional installation included
Get a Water Heater Quote

The in-home assessment is free.

How getting a new water heater works

There's no catalogue to sort through. We come to you, size the right system for your home and handle the installation.

  1. Get a free in-home assessment

    A technician visits your home at no cost, reviews your current system and sizes the right equipment for your space.

  2. Choose from three packages

    Compare three installed-package options, each with a flexible payment plan, including zero-interest financing.

  3. Have it professionally installed

    Our factory-trained technicians install your new system. Installation is included in every package.

Planned Service Maintenance Program

From same-day service to 24/7 emergency availability, our qualified technicians look after your system all year, so you're never left without heating or cooling.

  • Priority response
  • Same-day service call
  • 10% off repairs
  • Carbon monoxide testing

Financing made easy

No need to wait for new equipment. Apply in minutes on any device. Pre-approvals don't affect your credit score.

  1. Apply

    Complete the application and get a credit decision on the spot.

  2. Make your purchase

    Finish setting up your loan and choose your package.

  3. Repay

    Payments are debited automatically, similar to a credit card.

Why choose My Fireplace?

Trusted installation, repair and maintenance for London & St. Thomas homeowners.

  • Expert HVAC services

    From furnaces to air conditioning, we handle every part of your home's heating and cooling.

  • Certified technicians

    Factory-trained on every brand we install and service.

  • Sized for your home

    We size and install every system to fit your home, not a one-size-fits-all setup.

  • Fair, upfront pricing

    Upfront quotes with no hidden fees, so you know the cost before any work begins.

Water heater guides

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Frequently asked questions

Still have questions? Call (519) 652-0416 or send us a message.

Should I get a tank or a tankless water heater?

It depends on your space and how much hot water you use at once. A tankless unit hangs on the wall, heats water as you need it and can use as much as 30% less energy, but it can run short when several people need hot water at the same time. Homes with heavy demand at peak times, like morning showers, usually do better with a conventional tank.

Should my water heater be gas or electric?

A gas water heater costs more up front but less to run, and it keeps working in a power outage. It needs a vent to the outside, though: if your home can't be vented, gas and tankless units are off the table. Electric units cost less to buy, need no venting and are easy to maintain.

What is a point-of-use water heater?

A small unit installed under a sink or in a closet. It usually works alongside a whole-house water heater, covering hot water needs beyond what that unit can supply.

Is there a charge for a home assessment?

No. Whether you need a new furnace, air conditioning or a water heater evaluation, our team will visit your home at no cost, assess your space and guide you toward the best solution.

Is there a charge for a service inspection?

Yes. The fee depends on the type of equipment and how complex the inspection is. Call our service team at (519) 652-0416, tell us what needs inspecting, and we'll confirm the fee before we book your visit.

Do you provide 24-hour service?

Yes. We offer 24-hour service, 7 days a week. For immediate help, call our priority emergency line at (519) 652-0416.

Other services

  • Furnaces

    Installation, repair and maintenance for every make of furnace, with a free in-home assessment and flexible financing.

  • Air conditioning

    Central air installation, repair and seasonal tune-ups, with a free in-home assessment and flexible financing.

  • Heat pumps

    Heat pumps and ductless mini splits that heat and cool, installed, repaired and maintained, with a free in-home assessment.

  • Boilers

    Boiler systems for radiant and hot-water heating, installed, repaired and maintained, with a free in-home assessment.

  • Air quality

    Ventilation, humidity control and air purification for the whole home, matched to your heating and cooling.

  • Fireplaces

    Gas, wood and electric fireplaces and inserts, with over 125 on display, plus installation, service and repair.

Request a FREE in-home consultation

A free, no-obligation visit to find the right water heater for your home. We'll get back to you to book a time.