Heat pump services ยท London & St. Thomas

Heat Pump Installation, Repair & Replacement in London, Ontario

Heat pump maintenance & inspections

A heat pump works all year, heating in winter and cooling in summer, so a regular check-up matters. An inspection catches issues before they become major problems.

  • Thorough inspection of your system
  • Catch issues before they escalate
  • Same-day service available
  • 24/7 emergency availability
Book a Service Inspection

A service fee applies, based on your equipment.

Heat pump repairs

Not heating or cooling the way it should? We repair heat pumps and ductless systems, with 24/7 availability so you're never left without either.

  • Heat pumps and ductless systems
  • 24/7 emergency availability
  • Upfront pricing before any work begins
  • 10% off repairs with a maintenance plan
Request a Repair

No heat or cooling right now? Call (519) 652-0416

Get a heat pump installed

We size, supply and install a heat pump that fits your home, or a ductless mini split for the room that's never comfortable, with financing that fits your budget.

  • Free in-home sizing & assessment
  • Three package options to compare
  • Flexible financing, no hidden fees
  • Professional installation included
Get a Heat Pump Quote

The in-home assessment is free.

How getting a heat pump works

There's no catalogue to sort through. We come to you, size the right system for your home and handle the installation.

  1. Get a free in-home assessment

    A technician visits your home at no cost, reviews your current system and sizes the right equipment for your space.

  2. Choose from three packages

    Compare three installed-package options, each with a flexible payment plan, including zero-interest financing.

  3. Have it professionally installed

    Our factory-trained technicians install your new system. Installation is included in every package.

Planned Service Maintenance Program

From same-day service to 24/7 emergency availability, our qualified technicians look after your system all year, so you're never left without heating or cooling.

  • Priority response
  • Same-day service call
  • 10% off repairs
  • Carbon monoxide testing

Financing made easy

No need to wait for new equipment. Apply in minutes on any device. Pre-approvals don't affect your credit score.

  1. Apply

    Complete the application and get a credit decision on the spot.

  2. Make your purchase

    Finish setting up your loan and choose your package.

  3. Repay

    Payments are debited automatically, similar to a credit card.

Why choose My Fireplace?

Trusted installation, repair and maintenance for London & St. Thomas homeowners.

  • Expert HVAC services

    From furnaces to air conditioning, we handle every part of your home's heating and cooling.

  • Certified technicians

    Factory-trained on every brand we install and service.

  • Sized for your home

    We size and install every system to fit your home, not a one-size-fits-all setup.

  • Fair, upfront pricing

    Upfront quotes with no hidden fees, so you know the cost before any work begins.

Heat pump guides

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How does ductless heating work?

A ductless heating system is a very quiet and highly efficient heating and cooling solution. It works with a heat pump to distribute air evenly throughout the home.

Frequently asked questions

Still have questions? Call (519) 652-0416 or send us a message.

Can a heat pump replace my furnace and air conditioner?

It can. A heat pump moves heat rather than burning fuel to make it, so it warms your home in winter and runs in reverse to cool it in summer. One system can do the work of both a furnace and a central air conditioner.

Should I get a heat pump, a furnace, or both?

It depends on your home: your ductwork, how well it's insulated, whether you have gas service and what your current equipment is worth. That's what the free in-home assessment is for. We look at your home and give you real options, with no obligation.

What if only one room is uncomfortable?

A ductless mini split heats and cools a single room or zone on its own, with no ductwork to extend. It suits a converted garage, a bonus room or an addition that has never been comfortable.

Is there a charge for a home assessment?

No. Whether you need a new furnace, air conditioning or a water heater evaluation, our team will visit your home at no cost, assess your space and guide you toward the best solution.

Is there a charge for a service inspection?

Yes. The fee depends on the type of equipment and how complex the inspection is. Call our service team at (519) 652-0416, tell us what needs inspecting, and we'll confirm the fee before we book your visit.

Do you provide 24-hour service?

Yes. We offer 24-hour service, 7 days a week. For immediate help, call our priority emergency line at (519) 652-0416.

Other services

  • Furnaces

    Installation, repair and maintenance for every make of furnace, with a free in-home assessment and flexible financing.

  • Air conditioning

    Central air installation, repair and seasonal tune-ups, with a free in-home assessment and flexible financing.

  • Boilers

    Boiler systems for radiant and hot-water heating, installed, repaired and maintained, with a free in-home assessment.

  • Water heaters

    Gas and electric water heaters, tank and tankless, installed, repaired and maintained, with a free in-home assessment.

  • Air quality

    Ventilation, humidity control and air purification for the whole home, matched to your heating and cooling.

  • Fireplaces

    Gas, wood and electric fireplaces and inserts, with over 125 on display, plus installation, service and repair.

Request a FREE in-home consultation

A free, no-obligation visit to find the right heat pump for your home. We'll get back to you to book a time.