Manufacturers recommend servicing a gas fireplace every year. Our technicians check the system, clean and fine-tune it, and test for carbon monoxide and safe combustion.
A service fee applies, based on your equipment.
Soot or a white film on the glass, a delayed ignition or an odd smell all mean your fireplace needs attention. Our licensed technicians diagnose and repair it, with 24/7 availability.
Fireplace not working? Call (519) 652-0416
Gas, wood or electric: an insert for the fireplace you have, or a direct vent unit for a wall that never had one. We help you choose it and install it, with financing that fits your budget.
The in-home assessment is free.
Come and see them running, or have us come to you. Either way, we help you find the fireplace that fits.
Over 125 fireplaces are on display across our two showrooms. Flame pattern, glass size and how a unit looks in a room are things you have to see in person.
A comfort advisor visits, assesses the space and walks you through the options that fit. For venting, gas lines or an unusual layout, it is the faster route.
Our technicians install your fireplace, insert or stove. A plug-in electric fireplace needs no installation at all.
From same-day service to 24/7 emergency availability, our qualified technicians look after your system all year, so you're never left without heating or cooling.
No need to wait for new equipment. Apply in minutes on any device. Pre-approvals don't affect your credit score.
Complete the application and get a credit decision on the spot.
Finish setting up your loan and choose your package.
Payments are debited automatically, similar to a credit card.
Trusted installation, repair and maintenance for London & St. Thomas homeowners.
From furnaces to air conditioning, we handle every part of your home's heating and cooling.
Factory-trained on every brand we install and service.
We size and install every system to fit your home, not a one-size-fits-all setup.
Upfront quotes with no hidden fees, so you know the cost before any work begins.
Ready to install or upgrade a new fireplace? My Fireplace has you covered with our 'how to shop' guide!
Protect your luxury home investment. Discover why premium gas fireplaces require specialized white-glove maintenance, and how proactive service from certified technicians prevents costly damage to your custom interiors.
Direct vent fireplaces are becoming more and more popular with today’s homeowners, particularly for homes that do not have built-in fireplaces.
Still have questions? Call (519) 652-0416 or send us a message.
No. A direct vent gas fireplace doesn't need a chimney or an existing fireplace, so it can go almost anywhere, including on an interior wall.
If you are replacing a fireplace or adding an insert: the full dimensions of the fireplace cavity (width, height and depth), the depth of the lintel above the opening, and photos of your current fireplace from inside and outside the house. The outside photo shows us the chimney, or where venting could run.
Every year. An annual service keeps the ignition responsive, the safety sensors clear and the flame properly calibrated, which prevents soot and the white film that can permanently etch the glass.
No. Whether you need a new furnace, air conditioning or a water heater evaluation, our team will visit your home at no cost, assess your space and guide you toward the best solution.
Yes. The fee depends on the type of equipment and how complex the inspection is. Call our service team at (519) 652-0416, tell us what needs inspecting, and we'll confirm the fee before we book your visit.
Yes. We offer 24-hour service, 7 days a week. For immediate help, call our priority emergency line at (519) 652-0416.
Installation, repair and maintenance for every make of furnace, with a free in-home assessment and flexible financing.
Central air installation, repair and seasonal tune-ups, with a free in-home assessment and flexible financing.
Heat pumps and ductless mini splits that heat and cool, installed, repaired and maintained, with a free in-home assessment.
Boiler systems for radiant and hot-water heating, installed, repaired and maintained, with a free in-home assessment.
Gas and electric water heaters, tank and tankless, installed, repaired and maintained, with a free in-home assessment.
Ventilation, humidity control and air purification for the whole home, matched to your heating and cooling.
A free, no-obligation visit to find the right fireplace for your space. We'll get back to you to book a time.
Prefer to talk?
Call 24/7: (519) 652-0416